We offer free shipping for all domestic orders in India.
Orders are usually processed within 7 business days. Depending on any customisations and pre-orders, the order date will be updated at the time of checkout.
Saturdays, Sundays and public holidays are not set as business days for standard deliveries.
SUKETDHIR Pvt. Ltd. can ship your goods to virtually any address in the world. Shipping charges vary according to the country of shipping.
International orders are usually processed within 7 business days
International shipments are not eligible for returns or exchange
We deliver to more than 200 countries. At checkout, when entering your shipping address, you will be able to select your home country from the drop down list.
Incase of unavailability to pick up your package at the time of delivery, the return charges have to be borne by the customer.
Customs and Import Duty information
Duty as mandated by your country of shipment will have to be borne by you. In case of non-payment of duties and taxes to receive the shipment, SUKETDHIR will unfortunately not be able to entertain a request for refund. Most countries charge duties on imported items that are levied at the time of port entry and vary based on the destination country and the products imported. You will need to pay the applicable duties and taxes directly to the shipping agency at the time of your order delivery after you receive an invoice from the shipping agent.
SUKETDHIR insures each purchase during the time it is in transit until it is delivered to you. We require a signature for any goods delivered, at which point responsibility for your purchased goods passes to you. If you have specified a recipient who is not you for delivery purposes (for example as a gift) then you accept that evidence of a signature by them (or at that delivery address) is evidence of delivery and fulfilment.
Your purchase is eligible for return or exchange within 7 days of receiving the package only if it meets the following conditions:
An incorrect product has been delivered to you i.e. the product does not match the item in the order confirmation email • If the product you receive has a genuine quality/manufacturing defect.
Given the nature of our products, we reserve sole discretion to provide resolution as we deem fit. Every return or exchange request is treated as an individual case. We are unable to offer refunds if we’ve been given an incorrect or incomplete shipping address, or if there are three failed delivery attempts by our shipping agency and/or the package is refused by the recipient.
In an unlikely event that the product you received is not what you ordered, please contact our Customer Care Team within 24 hours of delivery. They will help arrange for a reverse pick-up and ensure the correct order is delivered to you at the earliest.
Please refer to the size chart before you make a purchase. In case you are confused about your size, do write to us at firstname.lastname@example.org or call us on +91/84476-56660. If you would like a different size in the same style of clothing that you have purchased, you will need to go through the following steps:1. Contact us to schedule a reverse pickup
If you would like to return any of the items purchased please contact us within seven days of delivery with the following information:- Order number and tracking details
You may contact us via email at email@example.com or call us at +91/84476-56660. We will look into the issue and respond to you within 48 working hours.
A reverse pick-up will be scheduled within 3-4 business days. Please ensure that the product you return is unused, unworn and the original tags are intact.
Once the item dispatched from your end reaches us, the replacement product will be shipped out to you and will reach you in our standard delivery time i.e. seven working days for domestic shipments.
We will be happy to, following a quality check, offer you a store credit, as applicable in your case.
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